We are so grateful that you’re interested in shopping at Honest Paper, we are a local small business and it's customers like you that keep this dream alive!
Our shopfront has reopened with reduced hours and additional hygiene measures, ensuring the safety of our customers and team. Our online store is running as usual, with our team packing and sending online orders every week day. Alternatively, you can order online and opt to pick-up your order. Simply select 'pick-up' at checkout to waive shipping and visit Honest Paper (Monday-Saturday, 10am-4pm) to collect your order.
Due to COVID-19 social distancing has been implemented in mail sorting facilities. As a result, please allow for your parcel to take an additional 2-5 days to arrive (on top of the usual listed below), sometimes more if you are in a rural, non-metro or interstate location.
While it is not currently guaranteed to arrive next-day, our Australia Post EXPRESS option will continue to be prioritised in sorting facilities, and therefore remain quicker than standard and free shipping options.
All orders will be tracked and will receive a tracking number via email once despatched. This service includes 2-5 business days delivery to most* metro areas and 6+ business days for most* rural addresses. Sent via a range of our trusted couriers and Australia Post, based on the quickest and most economical options to your location.
Select 'pick-up' at checkout to waive shipping, and visit our Junction Fair Store between 10am-4pm, Monday-Saturday to collect your order.
All orders have the option of free in-store pick up. Orders can be collected from our Junction Fair Store, Shop 20, 200 Union Street, The Junction NSW, 6 days a week. This options is exclusively for those who can visit us in-store and collect their items in person. Do not choose this option if you are unable to personally collect your items. If an order is placed with this option incorrectly, we will contact you directly to allow you to amend the shipping or cancel the order. A full refund will be given if we do not hear from you within 10 business days.
All orders more than $50AUD value are shipped for FREE within Australia. All free shipping offers (unless otherwise specified) are by shipped via the most economical standard mail option (typically 2-5 business days delivery to most* metro areas and 6+ business days for most* rural addresses). If you require your order quickly, we encourage you to opt for an EXPRESS option instead.
We aim to have your parcel in the mail and on it's way to you within the hour, but packaging can take up to 48hours (business days). Please note, deliveries during holiday periods may take an extra few days, we recommend preparing for this by purchasing early or upgrading to EXPRESS.
International shipping is calculated at shipping on a spend basis. The more you spend, the cheaper the shipping is. Please contact us directly if your shipping doesn't seem right, we are a small business & we are still working our international business out - we are always glad to help!
Here at Honest Paper, we aim to be as environmentally friendly as we can, this being said we still want your products to be protected properly and arrive to you in excellent condition! We do a lot of 'up-cycling' and reusing of suppliers packaging, as well as using degradable bubble wrap (when needed), recycled boxes and biodegradable tissue to fill packages. All of our paper is recyclable and we are always working on better ways to package with the environment in mind.
*Please note that all shipping times are approximates only, and while our team and the trusty postal men and ladies will do their best to get your parcels to you in time, these time frames may vary according to rural postal routes, postal service disruptions, and the occurrence of natural disasters etc.