Shipping

We are so grateful that you’re shopping at Honest Paper, we are a local small business and it's customers like you that keep this dream alive!

Standard Tracked Service

The more you spend, the cheaper shipping is! 

Spend $1-$40 pay $9.95 Flat Rate Aus Wide
Spend $41-$98.95 pay $5.95 Flat Rate Aus Wide
Spend $99+ enjoy FREE Standard Shipping Aus Wide

All orders will be tracked and will receive a tracking number via email once despatched. This service includes 2-5 business days delivery to most* metro areas and 6+ business days for most* rural addresses. Sent via a range of our trusted couriers and Australia Post, based on the quickest and most economical options to your location. If you require authority to leave or a signature contact our team.

Express Tracked Service

Upgrade orders valued $15 or more to Aus Wide Express for $14.95 to receive your parcels even quicker!

Available within Australia only. All orders will be tracked and you will receive a tracking number via email once despatched. This service includes 1-2 business day delivery to most* metro areas and 2-3 business days for most* rural addresses.

Current COVID-19 Update: While Australia Post Express is not currently guaranteed to arrive next-day, it will continue to be prioritised in sorting facilities, and therefore remain quicker than standard and free shipping options. Please see the Australia post website or your local post office for updates on delays in your area.

Our parcels are sent primarily with Australia Post, however we occasionally use a courier service if we believe it will improve the customer service experience or shipping time.

 

Local (Hunter Region) Super Express Delivery

An even faster option for our locals! Enjoy next day* delivery in the Hunter Region for $10. As always, these parcels will be tracked and you will receive a tracking number via email once despatched. *business days, and may take longer for some rural addresses.


Click & Collect

Select 'pick up' at checkout to waive all shipping costs, and visit our Newcastle Shop to collect your order.

Instructions: 
1. Add all of your items to your cart.
2. Open your cart and click the 'Place Your Order' button.
3. On the next page, under 'Delivery Method', select 'Pick Up'.
4. Finish the check-out process and make payment online.
5. Keep an eye on your inbox, you will receive an email notification when your order is ready for pick-up (seperate to your order confirmation).

Note: To access this option during check-out, avoid using 'express checkout' or 'shop pay'. These fast-tracked methods while handy, may default to your last shipping method instead of displaying the 'pick up' option.

This options is exclusively for those who can visit us in-store and collect their items in person. A full refund will be given if we do not hear from you within 30 business days.

 

FREE SHIPPING 
All orders more than $85AUD value are shipped for FREE within Australia. All free shipping offers (unless otherwise specified) are by shipped via the most economical standard mail option (typically 2-5 business days delivery to most* metro areas and 6+ business days for most* rural addresses). If you require your order quickly, we encourage you to opt for Express instead.

PACKING
We aim to have your parcel in the mail and on it's way to you within the hour, but packaging can take up to 48hours (business days). Please note, deliveries during holiday periods may take an extra few days, we recommend preparing for this by purchasing early or upgrading to Express.

INTERNATIONAL SHIPPING
International shipping is calculated at checkout on a spend basis. The more you spend, the cheaper the shipping is. Please contact us directly if your shipping doesn't seem right, we are a small business & are still working our international business out - we are always glad to help!

PACKAGING 
Here at Honest Paper, we aim to be as environmentally friendly as we can, and we want your products to be protected properly and arrive to you in excellent condition! We do a lot of 'up-cycling' of boxes, use compostable mailers, degradable bubble wrap (when needed) and biodegradable tissue to fill packages. All of our paper is recyclable and we are always working on better ways to package with the environment in mind.

*Please note that all shipping times are approximates only, and while our team and the trusty postal men and ladies will do their best to get your parcels to you in time, these time frames may vary according to rural postal routes, postal service disruptions, and the occurrence of natural disasters, states of emergency etc.

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