Wholesale Terms & Conditions

We're delighted you're interested in partnering with us. Please take a look at our wholesale terms and conditions below and let us know if you have any questions.

 

Ordering & Payment

$250 order minimum. Orders can be placed by email, or preferably via our website using the 'Wholesale' dropdown menu*Payment is required upon ordering using the ShopPay checkout (includes Visa, PayPal etc.) or via direct deposit (we do not accept cheques). 

*The wholesale discount is exclusive to the Honest Paper Studio products only.

 

Pre-orders

On occasion, products will be available for pre-order with the estimated ship date marked in the product title. If your order contains pre-ordered items, your order will be shipped in-full when the pre-ordered items become available. If you would like to split your order, please note that additional shipping charges will apply. Please email hello@honestpaper.com.au if you would like to split your order.

 

Back Orders

Occasionally certain products may be out of stock and if this is the case we will back order them, or issue a refund. Once an item is back in stock, we will ship it out immediately, at no extra cost, unless otherwise requested.

 

Display & Packaging

All Honest Paper products must be displayed and sold in their original packaging. Boxed sets and packs may not be broken up and sold as individual products. Unless otherwise specified, wholesale wrapping may be sent rolled in bulk with optional labels for use in store (dependent on shipping costs). If you are selling Honest Paper products online, credit must be given to Honest Paper in the product description. Please let us know if you have any questions regarding our packaging.

 

Cancellations, Returns and Exchanges

We ask that any cancellations or changes to your order be submitted via email within 24 hours of placing your order. Damaged or defective merchandise must be reported within five days of receipt. Refused packages will be charged full shipping, handling and any other charges incurred. All merchandise must be returned unopened, unused and its original packaging.

 

Shipping

All national orders are shipped from our store in Newcastle, Australia for $19.95. Unless other arrangements have been made, orders ship via Australia Post. Any duties or customs fees incurred are the responsibility of the retailer. Invoices are sent via email at the time of shipment and included in the shipment. Shipping costs are charged at the time of order and will be included on your final invoice.

International shipping is calculated upon despatch and charged on a seperate invoice.

 

Turnaround Time

Our usual turnaround time is between 1-3 business days. In the event that an ordered item is not in stock or we are unable to fulfil your order, we will let you know a revised turnaround time as soon as possible. Otherwise, we could offer an alternative product, or a full refund if preferred.

 

Brand Exclusivity

We understand the desire to curate a unique collection of products in your store. To uphold this, we will only accept one stockist application per local government area. 

 

Legals

All work is copyright © Honest Paper. Work may not be reproduced, altered or used without written permission from Honest Paper. All rights reserved. In purchasing any Honest Paper products, you agree that the terms and conditions will be interpreted under the laws of Australia.